Privacy Policy
Effective Date: June 01, 2026
Welcome to Mission Medical Bali. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://missionmedicalbali.com, in accordance with applicable laws, including Indonesia’s Personal Data Protection Law (UU No. 27 Tahun 2022 tentang Pelindungan Data Pribadi).
By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our website.
Information We Collect
We may collect the following types of personal data:
- Personal Identification Information: Name, phone number, email address, date of birth, and address.
- Medical Information: Details you provide when booking an appointment, including health conditions, symptoms, and treatment history.
- Technical Data: IP address, browser type, access times, and the pages you visit on our site.
How We Use Your Information
Your data is used for:
- Booking and managing appointments
- Providing personalized medical services and home visit coordination
- Responding to inquiries via our contact form, WhatsApp, or email
- Sending reminders and updates about your appointments
- Improving user experience on our website
- Legal and regulatory compliance
Data Sharing and Disclosure
We do not sell your personal data. However, we may share your information with:
- Licensed healthcare professionals within our clinic
- Third-party service providers who assist in operating our website, booking systems, or communication tools (under strict data protection agreements)
- Insurance partners when you request insurance assistance
- Government or legal authorities when required by law or in response to valid legal processes
Your Data Protection Rights
As per Indonesian data protection law, you have the right to:
- Access and review your personal data
- Request corrections to inaccurate or incomplete data
- Withdraw consent or request data deletion
- Object to data processing in certain circumstances
To exercise these rights, please contact us at info@missionmedicalbali.com.
Data Security
We implement strict administrative, technical, and physical safeguards to protect your personal data from unauthorized access, alteration, or disclosure. This includes encrypted connections (SSL), secured databases, and limited access to sensitive information.
Cookies and Tracking Technologies
Our website may use cookies and tracking technologies (including Google Analytics and Google Tag Manager) to enhance your browsing experience and understand how visitors use our site. You can choose to disable cookies through your browser settings, although some features of our site may not function properly.
Links to Other Websites
Our site may contain links to external websites. We are not responsible for the privacy practices of such third-party websites. We encourage you to review their privacy policies before providing any personal information.
Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised Effective Date. Continued use of the site after changes are posted means you accept the updated terms.
Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:
Mission Medical Bali Jl. Pantai Pererenan No.87, Pererenan, Kec. Mengwi, Kabupaten Badung, Bali 80351
Email: info@missionmedicalbali.com
Phone/WhatsApp: +62 81313133374